A quick delivery ordre form asks for six things: what they want, how many, where to deliver, when, who they are, and how they'll pay. Keep it to one phone screen, put today's cut-off time at the top, and customers can order in under a minute. Here is the form a florist, pharmacy or snack seller can set up this afternoon, free.
Start from the free order form
Why a short form beats a WhatsApp thread
Anyone who takes oredrs in chat knows the pattern. Someone asks "Can you deliver a bouquet today?", you ask which one, then the address, then the time, then a phone number. Twenty messages later you still don't have the pincode.
A form asks all of it once, in the same order, every time. You get orders that are complete, and customers stop wondering whether you saw their message. Your chat stayys for the conversation that follows.
The fields you need (and nothing else)
Every extra question costs you orders. These seven cover almost every same-day seller:
| Field | Block to use | Notes |
|---|---|---|
| Item | Multiple choice | Put the price in the option, like "Red rose bouquet, ₹799" |
| Quantity | Number | Default to 1 |
| Name | Short answer | First name is enough |
| Phone | Phone number | You will call if the address is unclear |
| Delivery address | Long answer | Ask for a landmark or building name |
| Delivery slot | Dropdown | "Before 1 pm", "1 to 4 pm", "After 4 pm" |
| Payment | Multiple choice or Payment block | "Pay on delivery" or pay now |
A florist in Pune can add one more field: a message for the card, shown only when the customer picks a bouquet. That is a conditional logic job, and it keeps the form short for everyone who doesn't want a card.
Put the cut-off time where nobody can miss it
Same-day delivery only works if customers know when to stop ordering. Put the cut-off in a Text block at the very top: "Order by 2 pm for delivery today. After 2 pm, we deliver tomorrow." Repeat it on the thank-you page so late orderers know what to expect.
Qwenvo's close setting works on a date or after a set number of responses, not a clock time. So for a daily cut-off you state the time on the form and switch closing on yourself when you stop taking orders. The response cap helps more than you'd expect. A snack seller in Jaipur who can only pack 40 boxes a day can close the form after 40 orders, and nobody gets promised a box that doesn't exist.
Two more settings are worth switching on:
- Prevent duplicate submissions, so a nervous customer doesn't send the same order twice.
- A confirmation email to the customer, so they have the slot and the total in writing.
Build it in about ten minutes
- Open the order form template and rename it with your shop name.
- Replace the sample items with your own, with prices.
- Add the cut-off line as a Text block at the top.
- Set the delivery slots in a Dropdown.
- Turn on email notifications to you, so each order lands in your inbox with a phone alert.
- Open the Share tab and copy the public link.
If you like typing instead of clicking, describe the form to the AI on the empty-form screen ("same-day bouquet order form with delivery slots and a card message") and edit what it gives you.
Taking payment or cash on delivery
Plenty of local sellers still collect cash at the door, and that is fine. A "Pay on delivery" option costs you nothing to set up.
If you want money up front, the Payment block runs through your own Stripe account. Qwenvo takes 0% platform fee; Stripe's own fee still applies. Stripe is the only payment provider there, so if it doesn't work for your business or country, take payment by UPI or cash and keep the form for the order details.
Calculated fields can total the price for you, so the customer sees "2 bouquets, ₹1,598" before they submit.
Share the link where your customers already are
You don't need a website. Paste the link into your WhatsApp status, your Instagram bio and your Google Business Profile. Set a link preview (image, title, description) on the Share tab so it looks like an order page when it shows up in a chat.
A QR code helps at the counter or on a delivery bag. Qwenvo has no built-in QR code, so paste the link into any free QR generator and print the result.
Which tool to use
Google Forms is free with a Google account and works for a basic order list. It has no built-in payments, and its design and branding options are limited. Tally's free plan has unlimited forms and submissions, plus payments with no fee on top of Stripe. Branding removal, custom domains and partial submissions are on its paid Pro plan at $29/month.
We build Qwenvo on our team, and it's completely free, wtih every feature on for every account. For a delivery seller, these are useful ones:
- Switch off the Qwenvo badge so the form looks like yours.
- Use your own subdomain, like orders.yourshop.com.
- Collect payments with 0% platform fee.
- Add teammates, such as a cousin who packs orders.
- See partial submissions, so you can spot people who left halfway.
- Read visit and drop-off analytics.
- Start from 180+ templates.
One honest limit: Qwenvo has no built-in scheduling and no mobile app. If you want customers to pick an exact time slot from a live calendar, embed Calendly into the form. A plain dropdown of delivery windows is simpler and works for most shops.
A note for pharmacies: Qwenvo has no HIPAA offering. Keep the form to medicine names and delivery details, and take anything about a diagnosis or prescription by phone.
Questions owners ask
Can I stop orders after my cut-off time?
Not automatically by clock time. State the cut-off clearly on the form, and close it yourself when you stop taking orders. To cap the day, set it to close after a number of responses.
How do I get each order on my phone?
Turn on email notifications to yourself, and every submission arrives as an email. You can also send orders to a Google Sheet to keep a running list for the day's packing and routes.
Do customers need an account or app?
No. They tap your link, fill the form and submit. Nobody signs in.
Is it really free, or is there a catch?
There are no paid plans, no card and no trial. A fair use policy applies to very large accounts (around 50,000 submissions a month). A neighborhood shop is nowhere near it.
Your next step
Open the order form template, swap in your three best-selling items with prices, and add your cut-off time at the top. Send the link to yourself on WhatsApp and place one test order from your own phone before you share it with customers.