Honest auto care for Richmond drivers, with clear explanations
Broad Street Auto & Tire is an auto repair shop on Lake Ave in Richmond, offering state inspections, diagnostics, and tire service with clear communication.
Reviewers say the team explains what is wrong with their vehicle and what each repair involves in plain terms.
Customers report that the shop performs the services they ask for and does not try to sell them extras.
Appointments can be booked online, and keys can be left in the drop box when the shop is closed.
Service write-ups and status messages keep customers informed while their vehicle is being worked on.
Broad Street Auto & Tire is an auto repair shop at 2120 Lake Ave in Richmond, Virginia. Customers say the team explains each repair clearly, gives straight answers, and keeps them updated on the status of their vehicle while it is in the shop.
Drivers can book appointments online and leave their keys in the drop box after hours. Many customers return for the same honest, no-pressure approach to service, whether they are there for a state inspection, a diagnostic check, or a repair they need to plan around.
Required safety inspections completed by appointment, with a service write-up sent to you before any additional work is approved.
Testing to identify the cause of a problem before repairs begin, so you know what is needed and why.
Repairs for everyday issues, including fluid leaks, performed after you review the findings with the team.
Tire sales and service for passenger vehicles, handled alongside your other maintenance and repair needs.
Options to leave your vehicle or key after hours, which suits customers with busy schedules.
“Super efficient service - I needed my state inspection done & was able to book an appointment online, drop off & leave my key after hours using their drop box.”
“I’ve been going to Broad Street Auto for 3 years now. It’s rare to find an auto shop you truly trust. Broad Street Auto conducts their business with integrity, top notch customer service, and excellent communication.”
“I have taken my car here for about 5 years now and have never had a bad experience. They are reasonably priced, very flexible with drop-offs and pick-ups and they will service what you want and not try to sell you something.”
Broad Street Auto & Tire Inc. is at 2120 Lake Ave, Richmond, VA 23230, United States. Use the map on this page for directions.
Opening hours: Monday 8 am–5 pm; Tuesday 8 am–5 pm; Wednesday 8 am–5 pm; Thursday 8 am–5 pm; Friday 8 am–3 pm. Closed on Saturday, Sunday.
No, Broad Street Auto & Tire Inc. is closed on Saturday.
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Broad Street Auto & Tire Inc. has a 4.8 out of 5 rating from 421 Google reviews.
Broad Street Auto & Tire Inc. lists: State vehicle inspection, Diagnostic testing, General auto repair, Tire service, Drop-off and pick-up flexibility. See the full list above.
Yes. Broad Street Auto & Tire Inc. is a auto repair shop in Richmond, VA.
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